The Automated XTM Device of Kuveyt Türk Bank

The XTM device by Kuveyt Türk Bank is an advanced innovation in electronic services, based on self-service, enabling customers to have live audio and video conversations with service staff. This ensures suitable conditions and direct service 24/7 with the highest quality standards.

The first-of-its-kind XTM device offers exclusive services to Kuveyt Türk customers, including cardless cash withdrawal and deposit, direct customer data updates, and the opening of "savings and investment deposit" accounts, among other services.

The device allows for continuous development and addition of new services, enabling modern banking transactions with advanced technological tools.

Customers can open savings and investment deposit accounts independently without visiting the branch. Additionally, they can deposit and withdraw cash without an ATM card, update their data, check their balance, request instant account statements, transfer between accounts, pay installments, and access other distinguished services.

When Using XTM:

- Do not forget your identity documents or papers on the device.
- Do not forget your card at the end of the transaction.
- Inform the support staff in case of any unusual situation.
- Do not forget your valuable items.
- Close the cabin door during transactions.
- Contact the call center at 444 0 123 if your card is confiscated.
- Ensure the banknotes are placed neatly in the compartment when depositing money.
- Do not forget your money in the compartment if you are withdrawing.
- Inform the support staff in case of any problem.
- Place signed documents in an envelope and put the envelope in the document box.
- Do not share your PIN with anyone.

Welcome to an unprecedented banking experience! Conduct your banking transactions easily with XTM, the new banking solution from Kuveyt Türk.

XTM, developed entirely with local resources, is as practical as an ATM and as comprehensive as a branch. It supports communication in English, Arabic, and sign language, allowing you to conduct your banking transactions in your preferred language easily.

What Can I Do on XTM?

You can contact the XTM Contact Center representative and complete many of your banking transactions within minutes.

What Are the Transaction Limits on XTM?

To ensure your security, you can perform transactions within the following limits at Kuveyt Türk's XTM points:

| Transaction Type | Daily Limit | Monthly Limit | Notes |
|------------------|-------------|---------------|-------|
| Cash Withdrawal | 100,000 TRY | - | - |
| Cash Deposit | 200,000 TRY | - | - |
| Money Transfer | 500,000 TRY | 3,000,000 TRY | Limits apply to bank transfers and electronic money transfers. No limit for transactions from the account. |
| Bank Transfer Payment | 100,000 TRY | 2,000,000 TRY | - |
| Foreign Currency Exchange | 1,500,000 TRY | 30,000,000 TRY | Monthly transaction limit is 10,000 transactions. |
| | 500,000 EUR | 10,000,000 EUR |  |
| | 500,000 USD | 10,000,000 USD |  |
| Precious Metals Trading | 1,000,000 TRY | 20,000,000 TRY | Monthly transaction limit is 10,000 transactions. |
| | 10,000 grams of gold | 200,000 grams of gold |  |
| | 10,000 grams of platinum | 200,000 grams of platinum |  |
| | 800,000 grams of silver | 16,000,000 grams of silver |  |
| Collection/Payments | 20,000 TRY | 200,000 TRY | Excludes rental payments |
| MoneyGram | 20,000 TRY | 400,000 TRY | Sending and receiving |
| | 10,000 EUR | 200,000 EUR |  |
| | 10,000 USD | 200,000 USD |  |
| Arbitrage | 1,500,000 TRY | 30,000,000 TRY | Monthly transaction limit is 10,000 transactions. |
| | 500,000 EUR | 10,000,000 EUR |  |
| | 500,000 USD | 10,000,000 USD |  |
| | 15,000 grams of gold | 300,000 grams of gold |  |
| Rental Collection | 150,000 TRY | 500,000 TRY | - |
| SWIFT | 150,000 TRY | 3,000,000 TRY | - |
| | 50,000 EUR | 1,000,000 EUR |  |
| | 50,000 USD | 1,000,000 USD |  |